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Help service
Guidelines for Victims of Transfer Scams
If you have been deceived by scammers into making a money transfer, Element Payment Solutions recommends that you take the following actions:
1. Gather all relevant evidence and file a police report as soon as possible.
2. Contact Element Payment Solutions to submit all relevant information and documents for further review and processing.
1. Gather all relevant evidence and file a police report as soon as possible.
2. Contact Element Payment Solutions to submit all relevant information and documents for further review and processing.
Please prepare the following information and documents to submit to Element Payment Solutions:
1. Full name of the victim
2. Victim’s email address
3. Victim’s phone number
4. Chat history between the victim and the scammer
5. Transaction slip or proof of transfer
6. Police report or official document request (clearly stating the incident, transaction details, and transferred amount)
1. Full name of the victim
2. Victim’s email address
3. Victim’s phone number
4. Chat history between the victim and the scammer
5. Transaction slip or proof of transfer
6. Police report or official document request (clearly stating the incident, transaction details, and transferred amount)
You may contact Element Payment Solutions to report the case and submit documents through the following channels:
Email: info@elementpay.io
Facebook Page: Element Payment Solutions
Email: info@elementpay.io
Facebook Page: Element Payment Solutions
Contact Us
Tel: 02-073-7189
Address: 17 Rama IX 60 (Soi 8 Seri 7), Phatthanakan Sub-district, Suan Luang District, Bangkok 10250, Thailand
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