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Help service
Common types of online scams
To help you stay safe online, we recommend understanding common scam tactics that may lead to financial loss or data theft.
1. Impersonation scams
Scammers pretend to be banks or authorities to request sensitive information such as OTPs or account details, often creating urgency.
Recommendation: Always verify through official channels before taking action.

2. Account security scams
Claims that your account is at risk and asks you to transfer money to a “safe” account.
Recommendation: Stay calm and contact your bank directly.

3. Refund scams
Requests to return money from a fake or mistaken transaction.
Recommendation: Check with your bank before making any transfer.

4. Fake online stores
Offers products at unusually low prices but never delivers.
Recommendation: Buy only from trusted sellers and check reviews.

5. Advance payment scams
Requests deposits or upfront payments for goods or services.
Recommendation: Avoid paying in advance if the seller is not verified.

6. Delivery scams
Fake messages about parcels with links or QR codes for payment.
Recommendation: Do not click or scan from unknown sources.

7. Prize scams
Claims you’ve won a prize but requires fees to claim it.
Recommendation: Be cautious of offers that seem too good to be true.

8. Investment scams
Promises high returns with little or no risk.
Recommendation: Research carefully before investing.

9. Loan scams
Requests upfront fees before loan approval.
Recommendation: Legitimate lenders do not charge fees in advance.

10. Impersonation of contacts
Fake or hacked accounts asking for urgent financial help.
Recommendation: Confirm identity through another channel first.

11. Job scams
Offers high-paying jobs but requires payment before starting.
Recommendation: Do not pay to secure a job.

12. Donation scams
Requests donations through unofficial accounts.
Recommendation: Verify through official sources before donating.

13. Legal threat scams
Claims you are involved in a legal case and demands payment.
Recommendation: Authorities do not request payments in this way.

14. Phishing links
Fake links designed to steal your personal information.
Recommendation: Check links carefully before entering any data.

15. QR code scams
QR codes that redirect payments to scammers.
Recommendation: Always verify recipient details before confirming.
Important notice
We never request sensitive information such as passwords or OTPs via phone, SMS, or email.

If you notice anything suspicious, please contact us through official channels immediately.
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